Privacy Policy

Last updated: March 12, 2025

This Privacy Policy explains how Jungmawen (the “Site,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”).

Information we collect

Depending on how you interact with us, we may collect:

  • Contact details: name, email, phone number, address
  • Order details: billing/shipping information, payment confirmation, purchase history
  • Account details: login credentials and account settings (if you create an account)
  • Customer support content: messages you send us
  • Device/usage data: IP address, browser/device type, approximate location, pages viewed, clicks, time spent
  • Marketing/analytics data: interactions with emails, ads, cookies, pixels, and similar technologies

How we use information

We use personal information to:

  • Process payments, fulfill orders, and provide customer support
  • Communicate order updates, shipping, returns, and service messages
  • Improve site experience, troubleshoot issues, and maintain security
  • Conduct marketing where permitted (you can opt out anytime)

Cookies and similar technologies

We use cookies to operate the site, remember preferences, and analyze performance. Some third parties may also place cookies for advertising measurement and relevance. You can manage cookies via browser settings, but disabling cookies may affect site functionality.

Shopify-related cookies information (reference):
https://www.shopify.com/legal/cookies

Sharing your information

We may share information with:

  • Service providers (payments, shipping, fulfillment, site operations)
  • Marketing/analytics partners
  • Professional advisors and authorities when required by law

We do not sell personal information for money, but some advertising-related sharing may be considered “sharing” under certain privacy laws.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to opt out of certain marketing/advertising uses. To request these, contact us.

Contact

If you have questions or want to exercise privacy rights, contact:

Jungmaven Ltd.
12308 NE 56th St, Ste 1205, Vancouver, Washington 98682, United States
Email: service@jungmaven.shop